This is when the saddest part of all this begins to unfold. When I tried to contact Mr Marks he would not respond. I called and text all the numbers I had contacted him on and still NO response. After multiple attempts and 7 months later I ended up spending the $250 myself to buy a replacement seat. I have a copy of the buyers order written and signed by Marks and Sons owner Mr Mark stating he would replace the seat yet all I have is a broken replacement seat that was worse than the one in the car originally.
I purchased a 2013 Toyota Avalon from Marks and Sons in early 2017. The day I purchased the car the drivers seat did not go all the way back. After pointing this out to Mr Marks, he promised to send a replacement seat at his cost. He actually wrote this on my buyers order to make sure it was part of the deal.
WORST PERSON TO BUY A CAR FROM HE'S A CON ARTIST AND CHEATS PEOPLE OUT THEIR HARD EARNED MONEY. IF YOU WON'T A RELIABLE CAR THIS IS NOT THE COMPANY TO GO TO.
What is most disheartening is that we would have continued purchasing vehicles through him for as long as I live because the experience HAD been very pleasant until the UNKEPT promise showed the true colors of Marks and Sons Motors.
I waited 7 months to leave this review for a reason. I wanted to give them the benefit of the doubt and pleanty of time to make it right. Sadly it has not happened.. I still have every text saved that was sent to him so I can always look back and prove that I did everything in my power to compel Mr Marks to follow through on his written promise.
Please feel free to contact me if you are considering purchasing a vehicle from them. I just want you to know, BUYER BEWARE of Marks and Sons Motors.
I don’t like to leave negative feedback on a business but this is merited.
It was another month before it actually arrived but hey I got it and that’s what mattered. BUT! Sadly, the replacement seat was evidently from a wrecked car and had a broken frame and seat motor. I have a friend in the industry that looked at the seat and told me that the seat must have been from a car in a side impact crash due to the excessive force that would have been required to break the seat the way it was broken.
I bought a mini bus from mark on 2-4-17 very nice guy up front ty for the nice bus (very honest man)
Truly, I would rather have been told to drive back to Tn without the car the day I purchased it than to have been given a promise that was never fulfilled.
Thankfully I was able to pay the $250 myself and fix the problem. I just know that anyone who will lie to you about the small things will lie to you about the big ones.
I bought a 2012 toyota carmy from mark very nice man but he really need to do his own financing because the company he deal with you spend more money out then the car is worth.
I found a great deal on a truck at Marks and Sons and was very pleased with my entire experience. John and his dad were great people and very easy to work with. I would highly recommend buying from Marks and Sons.
After arriving home, when the promised time to receive the seat came and went so I called him. After not returning calls and many texts he finally responded that family issues had been happening and apologized for not dealing with this sooner. I told him that I understood things happen and all I wanted is what he promised me. He assured me that one was to be shipped.
Marks Son Used Cars is a US Car Dealer based in Bogart, Georgia. Marks Son Used Cars is located at 4502 Atlanta Hwy, Bogart, GA 30622, USA.
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